Resources

At Southern Tier Connect, our goal is to be a trusted resource for information as you navigate partnerships for yourself or your loved one. 

Health and Wellness

Please contact your Care Manager with any issues that arise Monday – Friday between 8 a.m. and 4 p.m. If you need to get in touch with an STC Supervisor outside of the regular workday (after 4 p.m. and before 8 a.m. during the workweek, and any time during the weekend), call (607) 376-7526 x101.

For health-related emergencies, please dial 911. 

Quality Assurance

Southern Tier Connect’s Quality Assurance department’s mission is to ensure that individuals are treated fairly and with dignity. You will find our Notice of Privacy Practices at the bottom of each page, as well as a form to report any Corporate Compliance issues below.

Corporate compliance is the way that a company ensures that it is following all the laws and regulations that apply to its business. This generally involves the design, implementation, and monitoring of policies, training, procedures, and practices.

Corporate Compliance Reporting
  • Corporate Compliance Reporting

  • Phone

Webinar & Newsletter Archives

Our webinar topics have included OPWDD processes, guardianship, housing options, job opportunities, tips for wellbeing and communication, and much more.

Visit this page to subscribe to our quarterly e-newsletter and view past editions.