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This is where the most recent updates can be found as we assess this rapidly evolving situation.
This page was last updated @ 6:45 PM on September 11, 2020
To help consolidate information, have assembled some FAQs, along with both internal and external resources below to share our response to this developing situation.
What is COVID-19?
What are some steps to address COVID-19?
- Continue practicing proactive steps to keep you and your loved ones safe from this virus. This includes regular and prolonged hand washing practices.
- If you, the individual you care for or anyone in your household is experiencing respiratory illness or flu like symptoms please notify your Primary Care Physician or Health Care Provider immediately.
I have a meeting scheduled with Southern Tier Connect; what should I do?
You have options to communicate with your Care Manager in a variety of ways- phone, video conference, email etc. Please contact our main number (607)376-7526 or contact your Care Manager/ Intake Coordinator directly to schedule an alternative meeting method.
What is Southern Tier Connect doing to prevent the spread of COVID-19?
Care Coordination Managers are pre-screening all face-to-face meetings with a courtesy call to assess the health and wellbeing of all household/site residents before arriving.
We are obligated to call the local Public Health Department if we are notified of any of our staff testing positive per OSHA Regulations.