About Us

About Us

Your Partner in Care Coordination

We work with the New York State Office for People with Developmental Disabilities and partner provider organizations to navigate the best services for you or your loved one. 

Our Mission

From Otsego to Fulton, Herkimer to Broome, we know our region and each unique community within it. We take pride in building dynamic personal relationships that connect people with intellectual and developmental disabilities to the highest quality services in the Southern Tier. Each partnership empowers each person we serve to realize their potential and lead the healthiest life possible.

Our Vision

As New York State’s CCO of choice, Southern Tier Connect fosters dynamic and beneficial relationships between individuals with intellectual and developmental disabilities and the Southern Tier’s leading service providers. Through the use of creative technology, we collect and analyze relevant data and proactively respond to emerging trends, ensuring the success of our clients, partner providers, and organization. Our commitment to fiscal responsibility delivers value and offers countless opportunities to improve lives. Southern Tier Connect is the region’s unparalleled model for care coordination.

Our Services

From Otsego to Fulton, Herkimer to Broome, we know our region and each unique community within it. From a person you trust, close to home, there are so many big reasons to go small with Southern Tier Connect.

Our network of exceptional providers and care managers is vital for anyone managing a diagnosis of an intellectual and/or developmental disability. STC provides comprehensive care management by referring and connecting our members to appropriate healthcare providers, social programs, and community-based organizations, including support and faith-based groups by request.

Check out this overview video for a brief introduction to Southern Tier Connect and all we can offer you or your loved one!

Your Plan

Southern Tier Connect partners with you to provide comprehensive care management. As a member, your care coordinator will connect you with the region’s very best, linking together healthcare needs, transitional, behavioral, social, and community services, and individual and family support into one inclusive plan—a plan that will change as your needs change, supported by the use of creative technology.

Your Potential

Southern Tier Connect puts you first—your needs, hopes, and goals. We help you reach those goals by connecting you with the best local service providers, from doctors to board-certified behavior analysts, dentists to transportation services, and employment opportunities to residential school options. Our connections help you maximize your health, well-being, and potential.

Your Community

Counties in our Region

  • Broome
  • Chemung
  • Chenango
  • Cortland
  • Delaware
  • Fulton
  • Herkimer
  • Madison
  • Montgomery
  • Oneida
  • Otsego
  • Schoharie
  • Tioga
  • Tompkins

Office Locations

  • Binghamton
  • Cortland
  • Hamden
  • Ithaca
  • Norwich
  • Oneonta
  • Utica (Remote)
southern tier connect locations


Our webinar topics have included OPWDD processes, guardianship, housing options, job opportunities tips for wellbeing and communication, and much more.

Your Care Coordination Partners