Southern Tier Connect to Host Open Forum for Clients, Families.


Oneonta, NY: Southern Tier Connect, New York’s small, local Care Coordination Organization, will host an open forum on August 22 at Springbrook’s Community Campus in Oneonta, New York. This forum—which will be held from 5:00pm-7:00pm— is open to current and potential Southern Tier Connect families.

Southern Tier Connect, along with several other organizations in the state, exists to assist individuals with disabilities—as well as their families—in navigating the complex world of Medicaid service coordination. As the smallest Care Coordination Organization in the state, Southern Tier Connect is able to take a personal approach to the individuals they serve.  Melissa Marietta—whose daughter receives services from Southern Tier Connect—had this to say about the organization:

“When deciding about care coordination, Southern Tier Connect was the obvious choice for our family. It is imperative for us to have a care coordinator who resides in our rural region who also understands the unique needs of our child, and has access to the specialized resources in our community. Managing all aspects of our daughter’s care, including her education, safety, health, and well-being is overwhelming. Southern Tier Connect combines a personal touch while leveraging technology to ensure that she is happy, healthy, and lives the life she hopes and dreams for. – Melissa Marietta

Individuals who attend the family forum will have opportunities to learn about what sets Southern Tier Connect apart from other Care Coordination Organizations that operate in New York State, while also meeting other individuals who receive services from the organization. Clients, family members, and employees will share some of their personal experiences they have had since the organization officially opened its doors on July 1, 2018.

When asked about Southern Tier Connect and the upcoming forum, Executive Director Meghann Andrews-Whitaker said: “Since we opened last month we have been able to really hit the ground running, providing the individuals and families with comprehensive, quality care management service. The forums are an excellent opportunity for the individuals and families we work with to connect and share their experiences thus far and to network with each other for resources and supports. This will also be a time for both current and prospective families to meet with Southern Tier Connect employees and to get more information about Southern Tier Connect and what we can do for you!”


Southern Tier Connect provides care coordination to over 1,000 individuals across 14 counties in New York State. The organization assists individuals and families in the coordination of medical, residential, vocational, communication, and recreational services. Southern Tier Connect employs over 50 individuals in the upstate region.