Comprehensive Care Management: Tim and Ellen

When Ellen Pernat, Care Coordination Manager (CCM), met Tim years before she began working at Southern Tier Connect (STC), she hoped one day that she would have the opportunity to work with him long-term. She had no idea that she would eventually have the chance to...

Quality Management Committee

Per the OPWDD Policy Manual, every Care Coordination Organization (CCO) has a Quality Management Committee (QMC). STC’s Quality Management Committee is a multi-disciplinary team overseen by the Population Health Coordinator and comprised of various STC staff,...

Kat’s Journey to Funding Silas’s Wheelchair Ramp

Silas is “the brightest light you can be around,” according to his mom, Kristen D’Avolio. He is a kind-hearted boy who is always the first to offer help. He loves video games and superheroes, and spending time with his family. As Silas has grown, it has become a...

The One Big Beautiful Bill and Your Care

The One Big Beautiful Bill (OBBB) has made headlines since it was signed into effect by President Trump on July 4, 2025. There are still many uncertainties, but we hope to demystify what is known now about how this bill may impact you and your care. First, it is...

Comprehensive Care Management: Nicole and Ali

When Kim Santucci met Care Coordination Manager (CCM), Nicole Garritano, she already had a variety of services established to support her daughter, Ali. Like many families, Kim was in the midst of a year-long struggle to secure funding for a new iPad and case for Ali...

The OPWDD Ombudsman Program

Have you heard of the new Intellectual & Developmental Disabilities Ombudsman (IDDO) program?  Ombudssam is a Swedish word for “representative” and this new program provides independent, conflict-free, services to assist people with Intellectual and...
The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.