Resources
At Southern Tier Connect, our goal is to be a trusted resource for information as you navigate partnerships for yourself or your loved one.
HELPFUL DOCUMENTS
General Information
Are you interested in learning more about Southern Tier Connect? Find things like general information, office locations, and hours of operation.
Common Acronyms
At Southern Tier Connect, you will come across many acronyms that may be foreign to you. Here, you can find a list of our most commonly used acronyms.
Children vs. OPWDD Waiver
An overview of services available to health homes serving children and care coordination organizations and health home enrollees.
OPWDD Services and Support
OPWDD is committed to providing a range of support and service options, with varying levels of assistance to meet the diverse needs of people with IDD.
Coordinated Assessment System (CAS)
The CAS is an assessment that gathers information about your strengths, needs, and interests to help your care manager create a plan that is right for you.
Differences Between CAS and I AM Assessments
How do OPWDD and care management organizations, such as Southern Tier Connect, determine the right mix of services and supports for people?
SERVICES THROUGHOUT THE SOUTHERN TIER
Connecting to Local Provider Resources
Find the support and services you need with these trusted directories and tools. 211-NY offers a guide to community resources across NYS—select your county to get started. The OPWDD Provider Directory connects people with services offered by the NYS Office for People With Developmental Disabilities and its partner agencies. For detailed information on healthcare providers, the NPI Number Lookup tool provides accurate, up-to-date data, helping you search for doctors, physicians, and organizations nationwide. Use the buttons below to explore each resource.
Helpful Resources
Health and Wellness
Don’t hesitate to contact your care manager with any issues that arise Monday through Friday, between 8 a.m. and 4 p.m. If you need to get in touch with an STC Supervisor outside of the regular workday (after 4 p.m. and before 8 a.m. during the workweek, or at any time during the weekend), please call (607) 376-7526, extension 101.
For health-related emergencies, please dial 911.
Helpful Resources
Recreation and Lifestyle
Explore a variety of inclusive and accessible resources, from adaptive recreation ideas at the Inclusive Recreation Resource Center to discounted admission through Museums for All. There’s something for everyone. Discover accessible outdoor fun with the NYS Parks Access Pass, or find comfortable, adaptive footwear through Zappos. Use the buttons below to learn more about each resource.
Helpful Resources
Support for daily living
Don’t hesitate to contact your care manager with any issues that arise Monday through Friday, between 8 a.m. and 4 p.m. If you need to get in touch with an STC Supervisor outside of the regular workday (after 4 p.m. and before 8 a.m. during the workweek, or at any time during the weekend), please call (607) 376-7526, extension 101.
For health-related emergencies, please dial 911.
Helpful Resources
Legal and Financial support
The Mental Hygiene Legal Service (MHLS) is a New York State agency responsible for representing, advocating, and litigating on behalf of individuals receiving services for a mental disability. It is the oldest and most comprehensive legal advocacy program for the mentally disabled in the United States. Come here directly from MHLS for the services, support, and advocacy offered through this agency.
Supported Decision-Making New York builds statewide capacity for supported decision-making.
Helpful Resources
Guardianship and supported decision-making
Quality Assurance
Southern Tier Connect’s Quality Assurance department’s mission is to ensure that individuals are treated fairly and with dignity. You will find our Notice of Privacy Practices at the bottom of each page, as well as a form to report any Corporate Compliance issues below.
Corporate compliance is the way that a company ensures that it is following all the laws and regulations that apply to its business. This generally involves the design, implementation, and monitoring of policies, training, procedures, and practices.